Shipping policy
Shipping Information
At Vault Ride, we aim to get your gear to you as fast and safely as possible.
Processing Time
All orders are processed within 1–2 business days. Once your order is packed and ready, you’ll receive a confirmation email with tracking details.
Shipping Times
- Australia: 3–4 weeks
- International: 7–14 business days
Please note that delivery times may vary depending on your location and shipping carrier.
Shipping Costs
Shipping costs are calculated at checkout based on your location and order size. We occasionally offer free shipping on selected promotions.
Tracking Your Order
Once your order has been shipped, you’ll receive a tracking number via email so you can follow your delivery in real time.
Delays
While we do our best to ensure fast delivery, delays can sometimes occur due to courier issues or high demand periods. We appreciate your patience.
Incorrect Address
Please double-check your shipping details before placing your order. We are not responsible for orders sent to incorrect addresses provided at checkout.